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Frequently Asked Questions
General
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What materials do we use?
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Do you offer graphic design services?
Color, File Preparation and Printing
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How do I match colors?
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What is the printing process?
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What size or scale should I prepare files?
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How do I send files?
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How do I find my files resolution?
Production
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How many colors can we output?
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How long does it take to produce?
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Delays due to most common problems
Policies and Warranties
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Returns and Cancellations
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Warranties
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Terms of Payment
Estimates and Orders
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I just registered as a new customer, but I didn't get a password. How do I login?
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How long are estimate prices good for?
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The estimate I created is no longer showing up in my Account History. What happened?
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